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10 Ways VoIP Can Increase Efficiency of Your Small Business

Voice over Internet Protocol (VoIP) architecture.
Samyak Lalit | June 28, 2013 (Last update: September 23, 2017)

Samyak Lalit is an Indian author and disability rights activist. He is the principal author and founder of projects like TechWelkin, WeCapable, Viklangta, Kavita Kosh among many others.

Business leaders are always going to be looking for a better way to communicate as well as improve the overall efficiency of their company. As a result, many people are turning to Voice over Internet Protocol in order to find out how they will be able to get their business to run better. VoIP is used by all kinds of people all over the world and this is just another application that can have far-reaching consequences and results for your business. If you are interested in implementing VoIP into your office environment, then you will be surprised to find that there is a huge number of benefits that will arise from this. All you need to do is take a look at them and realize that your business is going to improve massively.

Better Communication

The first thing that you will notice is better communication. Your staff will be able to speak a lot more clearly among one another and this is going to help to boost your productivity as a business. Things are going to get a lot faster overall.


VoIP is a flexible system. This means that you will be able to choose the package that suits you. It also means that you will be able to use the system wherever you are as long as you have an Internet connection.

Ease of Use

VoIP is incredibly easy to use. You will have a basic interface that you can navigate. This means that you will take up less time trying to get through to people.

Read: 6 VoIP Apps for iPhone

Less Training

Since VoIP is quite easy, less training is going to be involved when it comes to your staff members. You will only need to show them the basics. They will be able to get on with the rest.

Voice over Internet Protocol (VoIP) architecture.

Voice over Internet Protocol (VoIP) architecture.

Greater Options

Package deals are plentiful. All you need to do is have a look at what a company offers and see what is going to work out the best for you. It is also a good idea to keep an eye out for any new choices that arise.

Improving Technology

Technicians are constantly looking at new ways to improve VoIP technology. Wireless technology is also improving regularly. This means that you are going to enjoy a greater level of productivity as the technology improves.

Cost Effectiveness

Overall, cost-effectiveness is certainly going to be a point that your business will look for. It means that you will be able to throw more money at projects that will help to improve your services and products.


A lot of VoIP systems can be customized to suit the specifics of a business or office environment. There is no one-size-fits-all and businesses understand that. Customization is the way to go here.

Long Distance

You can save money on long-distance calls and even phone traditional telephone lines. This is perfect for companies that do not have a VoIP system put in place.


As long as you have a good Internet connection, your VoIP will be reliable.

For these 10 reasons, and many more, VoIP can be of great help to a small businesses. Do you own a small or medium enterprise? Do you make use of VoIP communication? Please share with me know your experience in regard. Has it been useful and cost-effective for you?

Stella Wilson is a freelance writer who contributes interesting articles about the efficiency of VoIP based phone systems for SMBs.


One response to “10 Ways VoIP Can Increase Efficiency of Your Small Business”

  1. David Myth says:

    Excellent article! VOIP can be beneficial for any business.

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