Google AdSense: PIN was not Received

Harry wants to use Google AdSense to make money and he happily start the process. He starts a blog, registers for  an AdSense account, gets approval from Google, creates ads, integrates ad code in his blog posts and begins to show online ads.

The next day Harry logs into his AdSense account to see how much he has earned. First thing that might disheartens him is the figure of earning from previous day ($0.00 or may be $0.01)… On top of this, he finds a message from Google that his AdSense payment is on hold. Tension!

Even more tension comes in when Harry sees that the following message:

Your pages are displaying Public Service Advertisements (PSAs) because you haven’t yet verified your PIN and/or phone number. See the Payment History page for more details

But when Harry looks for details, he feels relieved because Google says that a PIN Number has been mailed (not emailed) to him. When received, this PIN number should be entered into the AdSense account for removing the hold on payments and start showing commercial ads.

Read: My guide on Google AdSense tips. (a must read for AdSense Success aspirants)

Google takes to precaution of sending PIN number by post just to verify your postal address (this is where you receive your pay cheques). However, as it happens with many people; postal mail containing the PIN number never arrives!

Non-receipt pf AdSense PIN is a common problem.

Harry logs into his AdSense account and requests for the PIN to be resent; and Google sends the PIN again. Sometimes the elusive PIN still does not come. You can make up to three requests for PIN number. And sometimes, after all these requests, the PIN number… still does not come!

What to do if AdSense PIN does not come?

After you have tried all three attempts of receiving PIN from Google AdSense, and failed, don’t lose heart. The next step is to send Google AdSense a scanned copy of your ID.

Your ID must show your postal address and it must be same as the one that you have given to AdSense. The best ID to send is your Passport. Scan the first page and the last page (so that you can show your details, passport’s details and address details) and upload the file in the above given form.

Other valid IDs could be your bank statement, government ID, voter ID, telephone/electricity bill etc. The ID must show your name as well as the address.

If you do not have access to a scanner, you can take a good photo of your ID using your digital camera or mobile phone. Make sure that the relevant details are clearly visible in such camera photos.

Google staff will see your ID and verify your address. They take from one day to a couple of weeks to finish this process. Once they’ve verified your address, they will remove payment hold on your AdSense account and will begin to show commercial ads on your website. At this point, you’ll get an email from AdSense team saying something like:

Thanks for your email. After verifying your ID proof, I am happy to let you know that I have manually overridden your PIN requirement and you won’t be required to enter another PIN for this account in the future.

So, dear reader, please don’t be distressed if you have not received your AdSense PIN. A lot of people don’t get it in first attempt. If you don’t get the PIN just follow the above given procedure and you’ll be fine.

At TechWelkin, I publish articles for success in blogging. Keep in touch with TechWelkin. Subscribe to regularly receive success tips from me.

12 thoughts on “Google AdSense: PIN was not Received”

  1. Hello sir, they are asking to fill swift code and BIC code. But my bank does not have swift bic code. Please give me some suggestion. And help me

    1. Hello Bhargav, if your bank branch does not have SWIFT or BIC code, then you must open a new bank account in a branch which has these codes. Now Google does not send payments by cheque. They do wire transfer and for that your bank branch must have the capability to handle such transaction.

  2. Please can you tell me when Google will send my payment if my verification happened on 17 August and my balance is 200 dollars?

    1. Hi Vikas, Google sends AdSense payments through wire transfer around 25th day of the month. To receive payment your account balance must be at least US $100.

  3. jagmohan singh negi

    Hi Lalit, it’s really very useful post for lots of AdSense users. Many of the users are still trying to get out from this difficult situation. I hope by applying your tips they will get some solution. Nice work.

  4. "Harry logs into his AdSense account and requests for the PIN to be resent; and Google sends the PIN again. "
    Lucky Harry, I don't even have this option. And most passports in the EU don't have an official Address section. Just a return to X if found block inside the cover.

    1. Hi Marc, you must be having some identity card that has your address on it. You can show any valid ID to Google AdSense Team. Passport is not the only option.

  5. amar jeet kumar

    sir, my all three pin not reached at me what i can do to verify adsense account manually is there any email address of google adsense support team

    1. Hello Amar, please read the article carefully. You can send the scanned ID to Google to override the PIN requirement.

  6. Hi Lalit,

    Can you please tell me how google sends the PIN? i mean is it through Postal Service like Post Office or through private couriers. I have been waiting for my PIN for past 3 months, din’t receive it yet.

    Thanks for your help.

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